Administrative Assistant - Summer Season 2022

Enchanted Forest Water Safari · Old Forge, New York
Department Enchanted Forest Water Safari
Employment Type Seasonal
Minimum Experience Entry-level

We're glad you've decided to apply for the Administrative Assistant position at Enchanted Forest Water Safari!  Please note that this position does not coordinate with the Herkimer County or Lewis County bus programs.


Job Description: 

Contributes to the efficient day-to-day operation of the office and provides clerical and administrative support to management, team members and guests.


 Specific Tasks:

  • Become proficient with all office practices and procedures
  • Provide administrative support to management and other staff
  • Become familiar with items and services offered at Water Safari Resort
  • Communicate via two-way radio following proper codes and protocol
  • Respond to incoming phone calls in a timely manner following proper protocol
  • Maintain a clean, safe and organized workspace
  • Reply to general information requests with the accurate information
  • Interact with our guests, team members and visitors in a professional, courteous and attentive manner
  • Provide direction and assist in resolving concerns. Refer difficult or complex issues to appropriate management staff
  • Assist with the cash set up and cash out processes adhering to our company accounting policies
  • Identify and communicate any accounting related issues to management immediately
  • Support incoming and outgoing mail/packages, faxes and deliveries distributing to appropriate staff members
  • Enter data in various company databases ensuring a high level of accuracy
  • Process ID badges, Season Passes and Paul Bunyan Club cards according to protocol
  • Distribute paychecks, referring paycheck, direct deposit or time clock issues to Director of Finance
  • Additional duties and specific tasks may be assigned as necessary for the efficient operation of the business
  • Contribute to the team effort by accomplishing related results as needed


 Education, Experience and Key Competencies:

  • Previous cash handling experience is preferred
  • Proficient oral and written communication skills
  • Intermediate math & computer skills
  • Proficiency in Microsoft Office and Excel
  • Comfortable in the use of office equipment to include computers, copiers, voice messaging systems, fax machines, money counting machines, radios, and calculators
  • Displays a courteous, positive attitude with the ability to interact professionally with a diverse group of people
  • Desire to undertake self-directed tasks, set goals and deliver timely and accurate results
  • Strong attention to detail and follow-through
  • Ability to interpret company policies and procedures providing proper direction to guests and staff members
  • Ability to multitask and maintain composure under pressure
  • Compliance with our uniform standards
  • Uphold ethical conduct
  • Ability to handle sensitive and confidential information in an appropriate manner
  • The position is very active and requires standing, walking, bending, kneeling, and climbing stairs. Must lift and/or move items over 30 pounds


We expect our team members to provide outstanding guest service at all times and to have fun!  Before continuing on to the employment application, please take a moment to read the following criteria. Should you be hired, you are expected to exhibit these qualities 100% of the time while on the job.


  1. Make Eye Contact & Smile– Say “hello” with your body language.  Treat our guests like you would want to be treated.  You should have the willingness to speak with our guests, provide service that makes their experience better, and thank them for spending/creating their experience with you.  And always SMILE!

 

    2. Have a Positive Attitude– You should embrace a positive “can do” attitude, always looking for ways to make “great” guest service be the norm.

 

    3. Mind Your Appearance– A clean, well-groomed appearance is essential for our Team Members.  Our uniform and grooming policy is a condition of employment.

 

    4. Be a Team Player– You should value each guest and fellow Team Member as important parts of creating a lasting, positive, memorable experience.

 


Thank You

Your application was submitted successfully.

  • Location
    Old Forge, New York
  • Department
    Enchanted Forest Water Safari
  • Employment Type
    Seasonal
  • Minimum Experience
    Entry-level