We're glad you've decided to apply for a Front Desk Associate/Reservationist position at Water's Edge Inn!
Sign on Bonus:
$1,000 Sign On Bonus for Full-time Year-Round Team Member AND any referring Team Member! New Full Time Year Round Team Member must work for at least 6 months to earn bonus.
A Reservationist is responsible for guest relations, reservations and all front desk activities. Reservationists work closely with the Maintenance Technician and Head Housekeeper to ensure outstanding service is provided to all guests from the point of sale through departure. Reservationists must maintain team priorities consistent with hotel objectives and company practices.
Qualifications and Experience Required:
Please read the following carefully.
We expect our team members to provide outstanding guest service at all times and to have fun! Before continuing on to the employment application, please take a moment to read the following criteria. Should you be hired, you are expected to exhibit these qualities 100% of the time while on the job.
1. Make Eye Contact & Smile – Say “hello” with your body language. Treat our guests like you would want to be treated. You should have the willingness to speak with our guests, provide service that makes their experience better, and thank them for spending/creating their experience with you. And always SMILE!
2. Have a Positive Attitude – You should embrace a positive “can do” attitude, always looking for ways to make “great” guest service be the norm.
3. Mind Your Appearance – A clean, well-groomed appearance is essential for our Team Members. Our uniform and grooming policy is a condition of employment.
4. Be a Team Player – You should value each guest and fellow Team Member as important parts of creating a lasting, positive, memorable experience.
If you feel that you cannot perform the job in this manner, we thank you for your interest, but kindly ask that you do not continue on to the employment application.
Your application was submitted successfully.